FAQ
Frequently Asked Questions
where are you located?
currently we an online store located in downtown st. catharines. we offer free local pick-up and shipping!
shipping policy
Packages go out every Tuesday. During lockdowns please give up to 2 weeks for shipping, as the pandemic still continues so do changes in hours and our personal lives. Our #1 priority is to keep our community and ourselves safe.
return policy
All sales are final. Everything is described as is in the item descriptions. Everything is always measured for convenience of us and yourself. :-)
With that being said, if something is damaged/broken during shipping or human error is made - something is missed while inspecting please send us an e-mail and we would love to make it right.
sizing
everything is a general size guide when marked (XS-3XL). depending on their era or clothing brand items are sized different. please use the measurements in item descriptions to better find the item for you. :-)
where do you source your clothing?
We go to several thrift stores, rag houses but also have had luck with people passing on their clothing to us. If you're looking to get rid of vintage or vintage inspired lightly used clothing send us a message! We also do commission based sales for extra special pieces.
we also spend hours on the web researching each piece to get a better understanding of the era an brand it came from.
How much are commission fees?
We take 30% + Website fees for all clothing + housewares. Art is 10% + Website fees. This covers fair wages, styling and pictures.
anymore questions?